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Frequently asked questions
What is the return policy?
Returns must be made within 30 days of purchase and will be issued store credit only. Store credit has no cash value.No Refunds.Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
All sales are final. We do not offer refunds. Returns are accepted within 30 days of purchase for store credit only. Store credit must be used toward a future purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Please allow 2 business days for order processing. Shipping time is 3–5 days after your order ships! Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
WHAT IS THE PRIVACY POLICY ?
Privacy Policy
Effective Date: January 26,2026
Business Name: Manali Norie
Manali Norie values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us, or interact with us in-store or online.
Information We Collect
We may collect the following types of personal information:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by third-party providers)
• Purchase history
• Website usage data (such as cookies and analytics)
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate about orders, returns, or customer service inquiries
• Send promotional emails or texts (you may opt out at any time)
• Improve our website, products, and customer experience
• Comply with legal and business obligations
Sharing Your Information
We do not sell or rent your personal information. We may share your information only with trusted third parties, such as:
• Payment processors
• Shipping carriers
• Website hosting and marketing platforms
These parties are required to keep your information secure and use it only for necessary business purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though some features may not function properly.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is 100% secure.
Your Rights & Choices
You have the right to:
• Access or update your personal information
• Opt out of marketing communications
• Request deletion of your personal data (subject to legal requirements)
To exercise these rights, contact us using the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: manalinorie@gmail.com
Business Name: Manali Norie